Help Center
Find answers to your questions
Getting Started
Learn the basics of using Krili
Payments
Payment methods and billing
Safety
Stay safe while renting
Contact Support
Get help from our team
Frequently Asked Questions
How do I list an item for rent?
Click the "List Item" button in the navigation, fill out the item details, upload photos, and set your rental price and availability.
How do payments work?
All payments are processed securely through our platform. Renters pay upfront, and owners receive payment after successful item return.
What if an item gets damaged?
We offer protection for both renters and owners. Report any damage immediately, and our support team will help resolve the issue.
How do I cancel a rental?
You can cancel a rental up to 24 hours before the start time for a full refund. Check our cancellation policy for more details.